People are in the fulcrum of the BPO industry. The evolving nature of this people-centric industry has made it imperative for all BPO organizations to invest, retain, and nurture their people to leverage maximum out of their talent pool. What made the ‘People’ more critical is that along with the noncore processes, these days more and more organizations are outsourcing their core competencies also to BPO’s to gain the advantage of cost cutting and quality issues.
All great organizations are built by exceptional people. We at Solex Plus consider every employee we hire to be exceptional and responsible for our leadership position. We strive to institutionalize people-centric initiatives to bring about a congenial and caring working environment. While we have many in house processes that help our employees to enhance their potential, this is not an endpoint. Flexibility and informality is an integral part of our work culture.
We take a scientific approach for recruiting, hiring and training our employees, employing creative techniques to attract and screen the best talent. Our stringent hiring practices and teamwork culture ensure we have a passionate, dedicated and talented workforce with multi-lingual skills for all forms of client contact.
We are a team of highly motivated professionals with vast experience in the BPO and contact center business. Our blend of local and expatriate talents provides clients with “effective” and “real life” solutions that understands the particularities of home markets and implements the latest industry practices.